RPOWER POS - 5 Must Have Features of Pizza Delivery POS Software


5 Must Have Features of Pizza Delivery POS Software

  • By: RPOWER POS
5 Must Have Features of Pizza Delivery POS Software

Not all POS systems are created equal. Even if a solution is tailored to the restaurant industry, it may not have all of the features and functions required for pizza delivery. The right pizza delivery POS software will improve profits, provide a better customer experience, and increase productivity all around. To achieve this, however, there are some essential features your software must include: 

 
1. Flexible Menu and Pricing 
Flexibility when it comes to your menu and pricing is imperative for pizza delivery POS software. At the most basic level, your pricing should accurately reflect the easiest modifications, like a half-pepperoni/half specialty pizza.
Additionally, your pizza POS should have a level of advanced automation. For example, rather than expecting workers to recognize and manually input combo orders and pricing, the best pizza delivery POS software will allow for special combinations automatically applying unique pricing, saving time and improving customer satisfaction.
2. Caller ID with CRM Integration 
Customer data is important. As soon as a customer calls or enters an order, you’ll want to pull up their name, address, and order history to track promotions or discounts related to the customer’s account. The right pizza delivery POS software can pull up this information automatically. 
This isn’t just for your benefit, but for your customers’ as well. Having this information adds to the customer experience, which helps you boost your competitive edge. Nobody wants to re-enter the same information every time an order is placed. This function saves time for both you and your customers. 
3. Custom Mapping
While many pizza delivery POS softwareproducts only allow you to choose your delivery zones by zip code, an ideal solution will give you the ability to customize your delivery map. This advanced delivery functionality helps expedite deliveries and increase efficiency. You can even create custom pricing by zone, allowing you to offer special promotions to customers that live in a specific area, such as a college campus, or within a close radius to your restaurant. With this feature, you can reduce fuel costs as well as wait times, making it a win/win for both your customers and your business. 
4. Driver Tracking
Having the ability to track where your drivers are is imperative. This function can help you understand if drivers are taking too long, and can help you diagnose bottlenecks in your delivery system so you can solve them. It also improves your ability to communicate accurate wait times and delivery times to your customers, which promotes a better customer experience. 
Most pizza delivery POS software is set up to handle a set volume, but can struggle to keep up when business is booming. It may be easy to assign orders to one driver, but it is much harder to assign orders to multiple drivers going back and forth throughout the day. Look for software that is prepared to handle the complex. Also make sure it can handle orders placed for a future designated time, taking delivery time into account. 
5. Customer Promotions and Rewards
Choose pizza delivery POS software that keeps an organized customer database and allows you to easily and efficiently create, manage, and promote targeted offers such as: 
Limited time promotions
Incentivize customers to order from your business right away using promotions that are only available for a limited time. Customize these promotions based on order history. 
Coupons
Offer coupons based on individual tastes and preferences to customers who are more likely to utilize them. An ideal solution tailored for pizza delivery will assist with this. 
Loyalty programs/rewards 
This allows you to establish and build a loyal customer base and encourage customers to place larger orders more often, increasing revenue and improving the customer experience. 
 
Conclusion: 
The right pizza delivery POS software can help you manage your business more effectively, while also improving productivity and increasing profits. Pizza delivery requires greater functionality than most basic POS systems can provide, so be selective in your choice of software and make sure your solution provides the greatest ROI.
 
RPOWER POS is a proven solution for pizza POS. Learn what the other pizza businesses know about operating successfully—learn more about RPOWER. 
 



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